Privacy Policy
Effective Date: January 1, 2026
1. Information We Collect
Lightning Recovery & Towing LLC ("Company," "we," "our," or "us") values your privacy and is committed to protecting your personal information.
We may collect:
- Full name
- Phone number
- Email address
- Vehicle details
- Service location
- Billing information
- IP address
- Browser and device information
- Website usage analytics
- Messages submitted through contact forms
2. How We Use Information
Information may be used to:
- Respond to service requests
- Provide towing and roadside assistance
- Improve customer support
- Process inquiries
- Maintain website security
- Prevent fraud
- Comply with legal obligations
5. Data Security
We implement reasonable administrative and technical safeguards to protect user information.
6. Data Retention
Information may be retained for operational, legal, and business purposes.
7. Third-Party Services
Our website may contain third-party tools or external links. We are not responsible for third-party privacy practices.
8. User Rights
Users may request:
- Access to personal data
- Correction of inaccurate information
- Deletion requests where legally permitted
9. Children's Privacy
Our services are not intended for individuals under 18 years old.
10. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
11. Contact Information
Lightning Recovery & Towing LLC
14310 Kane Rd
Plainwell, MI 49080
Phone: 269-254-0079
Email: info@lightningrecoveryandtowing.com